I got this in the mail yesterday. I had to wait quite a while for it to ship from the US and I wanted to just grab it and start playing with it right away.
But this is what I saw when I opened the palette. Such a bummer... not the first impression I was looking for. I did contact the seller, but sadly she has not responded. Too bad. I'm probably still going to like this palette but I payed a lot more than it costs to get it shipped to Denmark so I was kinda hoping it would be perfect.
I will have to try and clean it up and fix the broken shadow, but right now it's just laying there untouched until I can get a hold of the seller.
If this was your palette, would you ask for a refund? or what would you do?